Stay connected 24/7—even on unstable networks.
Messages never get lost, chats never interrupted. Test it yourself!
Messages never get lost, chats never interrupted. Test it yourself!
Agent Console: reliable and fully featured.
Runs 24/7 without disconnections or message loss—stable enough to leave running unattended.
Live Chat
Visitor Tracking
Messages
Chat History
Fast response and operation, with new messages popping up automatically. Agents can even preview what Visitors are typing.
Visitor Interface: instant loading, no message loss.
Chats remain uninterrupted and messages are preserved even when pages are opened in multiple tabs, refreshed, or when devices are in airplane mode.
Supports light and dark themes, works on both PC and mobile, and offers multi-language interfaces.
Supports light and dark themes, works on both PC and mobile, and offers multi-language interfaces.
Live Chat
Messages
Chat Feedback
Fast message sending and receiving, with messages preserved even when pages are refreshed or multiple tabs are open.
Integrations & Open APIs
Seamless Visitor Data Sharing with Your Business Systems
Bind Visitor Identity and Sync Data with ShenDesk
Bind each visitor’s identity to match your website or app user ID.
Pass your business data into ShenDesk—such as membership details, order history, or purchase records—so agents can instantly access and view them during chats.
Pass your business data into ShenDesk—such as membership details, order history, or purchase records—so agents can instantly access and view them during chats.
Embed Your Business System Pages in the Agent Console
Embed your business system pages directly within the Agent Console. Respond to visitor data in real time and perform linked operations, significantly improving efficiency.
Open API Integration
Allow your system to receive message push notifications from ShenDesk and call ShenDesk APIs to send chat messages to visitors and more—enabling a complete business workflow loop.