Get started instantly on our Cloud, or choose 100% self-hosted deployment for total sovereignty over your environment.
Zero configuration. Get started instantly
Multiple payment methods supported
100% total control
Custom Quotes Available
| Features | Availability |
|---|---|
|
AI Agent
|
|
|
AI Support Mode
Enable AI Support Mode to ensure 24/7 responsiveness. Regardless of agent availability, visitor inquiries are automatically routed to AI platforms or Open APIs for intelligent processing.
Paid Only
|
Paid Only |
|
LLM Integration
Seamlessly connect with leading models including OpenAI, Claude, and Llama. Get your AI Agent up and running with simple configuration.
Paid Only
|
Paid Only |
|
Developer Tools / Customization
|
|
|
Webhooks & Open API
Leverage Webhooks and Open APIs to sync messages between your system and our platform, enabling seamless bi-directional communication.
Paid Only
|
Paid Only |
|
Agent Console Plugins
Embed your internal business pages directly into the agent dashboard. Access real-time visitor insights and trigger business workflows without switching tabs.
Paid Only
|
Paid Only |
|
Visitor Data Integration
Pass custom business metadata automatically when a session starts. Display vital customer context to agents in real-time or trigger automated workflows via Open APIs.
Free
|
Free |
|
Agent Console
|
|
|
Two-Factor Authentication (2FA)
Secure agent accounts using Google Authenticator or OTP-compatible password managers for an extra layer of login security.
Paid Only
|
Paid Only |
|
Real-time Chat Translation
Seamlessly integrate with Google Translate to automatically translate messages during live chats, eliminating manual effort.
Paid Only
|
Paid Only |
|
Dual Network Mode (TCP/HTTP)
Switch between TCP and HTTP modes to ensure robust performance and stability, even in low-bandwidth or restricted network environments.
Free
|
Free |
|
Live Visitor Tracking
Seamlessly integrate with any website to monitor active visitors and drive proactive marketing campaigns.
Free
|
Free |
|
Geo-IP Localization
Powered by a global offline database, enabling precise city-level location tracking without external API calls.
Paid Only
|
Paid Only |
|
Proactive Engagement
Empower agents to initiate chats via pop-ups with active visitors to maximize conversion opportunities.
Free
|
Free |
|
Chat Transfer
Seamlessly hand over active chats to other online agents with full history sync and zero interruption.
Free
|
Free |
|
File & Image Sharing
Enable agents to send images and various file formats to visitors during live sessions.
Free
|
Free |
|
Visitor Blocking
Instantly block disruptive visitors to prevent spam or further unwanted interactions.
Free
|
Free |
|
Infinite Message Recall
Recall sent messages anytime without time limits. Messages are removed without leaving any "recalled" traces on the visitor's UI.
Free
|
Free |
|
Missed Chat Detection
Automatically flags unanswered sessions as "Missed" with specialized icons for easy identification and follow-up.
Free
|
Free |
|
Native OS Notifications
Integrated with Windows Action Center to provide pop-up alerts and automatically focus the app window on new messages.
Free
|
Free |
|
Live History Access
Agents can access and review full chat histories in real-time, ensuring seamless context and conversation tracking.
Free
|
Free |
|
Canned Responses & Assets
Maintain a library of predefined replies and frequently used files to ensure faster and more consistent communication.
Free
|
Free |
|
Live Session Monitoring
Real-time supervision of all active agent interactions to ensure high-quality support and timely intervention.
Free
|
Free |
|
Skill-based Routing
Automatically route chats to the most qualified agents based on support categories to optimize response efficiency and service quality.
Free
|
Free |
|
Automated FAQ Self-Service
Create and manage predefined FAQs that are automatically presented to visitors. Instant answers are delivered upon selection, streamlining common inquiry workflows through self-service.
Free
|
Free |
|
Role-Based Access Control (RBAC)
Manage granular permissions by assigning specific roles, including multi-site access and functional operation rights.
Free
|
Free |
|
Visitor Experience
|
|
|
Theming & Custom Branding
Choose from various preset color schemes to seamlessly align with your brand identity.
Free
|
Free |
|
Multilingual Interface
Supports over 20 interface languages, including English, French, German, Spanish, Japanese, Korean, Chinese, Thai, Vietnamese, and Indonesian.
Free
|
Free |
|
Seamless Website Integration
Enable real-time interactions directly on your site. Chat history persists through page refreshes and navigations, synchronizing automatically across multiple open tabs.
Free
|
Free |
|
Auto-Greetings
Automatically trigger greeting messages when visitors land on your site to guide them toward starting a conversation.
Free
|
Free |
|
File & Image Upload
Allow visitors to upload images and various file formats to agents during a live chat session.
Free
|
Free |
|
Offline Messaging
Enable visitors to submit inquiries even when agents are offline, ensuring every lead is captured for follow-up.
Free
|
Free |
|
Satisfaction Rating
Allow visitors to rate the service and provide detailed feedback after a session to help improve support quality.
Free
|
Free |
|
Chat History Visibility
Toggle whether visitors can view past chat history within the chat widget.
Free
|
Free |
|
Pre-Chat Surveys
Collect essential visitor information via a form before the session begins and display it to agents instantly.
Free
|
Free |
|
Virtual Queuing
Display a queuing status to visitors before the session starts to manage service expectations and flow.
Free
|
Free |
Join 500+ global industry leaders. Whether you’re scaling fast on our cloud or deploying securely on your own infrastructure, we’ve got you covered.