Deployment & Pricing

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$0
  • 1 Agent included
  • Core features
  • 30-day data retention
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$20/ agent / mo
  • All Premium features
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  • Priority support
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Free Edition

$0
  • 1 Agent included
  • Core features
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Enterprise Edition

$4000 / Perpetual License
  • 3 Agents included
  • All Premium features
  • Add-on agents or sites available
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Compare Features

Features
AI Agent
AI Support Mode

Enable AI Support Mode to ensure 24/7 responsiveness. Regardless of agent availability, visitor inquiries are automatically routed to AI platforms or Open APIs for intelligent processing.

Paid Only
LLM Integration

Seamlessly connect with leading models including OpenAI, Claude, and Llama. Get your AI Agent up and running with simple configuration.

Paid Only
Developer Tools / Customization
Webhooks & Open API

Leverage Webhooks and Open APIs to sync messages between your system and our platform, enabling seamless bi-directional communication.

Paid Only
Agent Console Plugins

Embed your internal business pages directly into the agent dashboard. Access real-time visitor insights and trigger business workflows without switching tabs.

Paid Only
Visitor Data Integration

Pass custom business metadata automatically when a session starts. Display vital customer context to agents in real-time or trigger automated workflows via Open APIs.

Free
Agent Console
Two-Factor Authentication (2FA)

Secure agent accounts using Google Authenticator or OTP-compatible password managers for an extra layer of login security.

Paid Only
Real-time Chat Translation

Seamlessly integrate with Google Translate to automatically translate messages during live chats, eliminating manual effort.

Paid Only
Dual Network Mode (TCP/HTTP)

Switch between TCP and HTTP modes to ensure robust performance and stability, even in low-bandwidth or restricted network environments.

Free
Live Visitor Tracking

Seamlessly integrate with any website to monitor active visitors and drive proactive marketing campaigns.

Free
Geo-IP Localization

Powered by a global offline database, enabling precise city-level location tracking without external API calls.

Paid Only
Proactive Engagement

Empower agents to initiate chats via pop-ups with active visitors to maximize conversion opportunities.

Free
Chat Transfer

Seamlessly hand over active chats to other online agents with full history sync and zero interruption.

Free
File & Image Sharing

Enable agents to send images and various file formats to visitors during live sessions.

Free
Visitor Blocking

Instantly block disruptive visitors to prevent spam or further unwanted interactions.

Free
Infinite Message Recall

Recall sent messages anytime without time limits. Messages are removed without leaving any "recalled" traces on the visitor's UI.

Free
Missed Chat Detection

Automatically flags unanswered sessions as "Missed" with specialized icons for easy identification and follow-up.

Free
Native OS Notifications

Integrated with Windows Action Center to provide pop-up alerts and automatically focus the app window on new messages.

Free
Live History Access

Agents can access and review full chat histories in real-time, ensuring seamless context and conversation tracking.

Free
Canned Responses & Assets

Maintain a library of predefined replies and frequently used files to ensure faster and more consistent communication.

Free
Live Session Monitoring

Real-time supervision of all active agent interactions to ensure high-quality support and timely intervention.

Free
Skill-based Routing

Automatically route chats to the most qualified agents based on support categories to optimize response efficiency and service quality.

Free
Automated FAQ Self-Service

Create and manage predefined FAQs that are automatically presented to visitors. Instant answers are delivered upon selection, streamlining common inquiry workflows through self-service.

Free
Role-Based Access Control (RBAC)

Manage granular permissions by assigning specific roles, including multi-site access and functional operation rights.

Free
Visitor Experience
Theming & Custom Branding

Choose from various preset color schemes to seamlessly align with your brand identity.

Free
Multilingual Interface

Supports over 20 interface languages, including English, French, German, Spanish, Japanese, Korean, Chinese, Thai, Vietnamese, and Indonesian.

Free
Seamless Website Integration

Enable real-time interactions directly on your site. Chat history persists through page refreshes and navigations, synchronizing automatically across multiple open tabs.

Free
Auto-Greetings

Automatically trigger greeting messages when visitors land on your site to guide them toward starting a conversation.

Free
File & Image Upload

Allow visitors to upload images and various file formats to agents during a live chat session.

Free
Offline Messaging

Enable visitors to submit inquiries even when agents are offline, ensuring every lead is captured for follow-up.

Free
Satisfaction Rating

Allow visitors to rate the service and provide detailed feedback after a session to help improve support quality.

Free
Chat History Visibility

Toggle whether visitors can view past chat history within the chat widget.

Free
Pre-Chat Surveys

Collect essential visitor information via a form before the session begins and display it to agents instantly.

Free
Virtual Queuing

Display a queuing status to visitors before the session starts to manage service expectations and flow.

Free
System Operational • Global Access

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