Unlimited Message Recall for Agents

ShenDesk allows Agents to recall sent messages unlimited times and without time restrictions, with no notifications or traces left on the Visitor Interface. This ensures that agents maintain full control over the conversation.

To recall a message, simply click on the sent message and then click the recall button in the pop-up message window. There is no time limit for recalling messages.

Using the Chat History feature, agents can also recall any previously sent messages.